Crisis Management and Active Remedial System-World Credit Organization

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3.6 Crisis management and active remedy system

Since the crisis management system and the positive remedy system are closely integrated, we have combined the two systems into one system.

1. Significance of crisis management and active remedial system

1. Can handle various crises quickly and correctly;

2. It can minimize the loss of interested parties;

3. It can restore the trust of stakeholders to the unit to the greatest extent.

II. Requirements and precautions for establishing a crisis management and active remedy system

1. The credit management department is responsible for this system. For units that implement integrity management, the personnel responsible for this work must also have international credit practice qualifications. This is because the implementation of this system is a highly professional job that requires legal knowledge, credit knowledge, and professional ethics. Staff with credit practice qualifications are more competent for this job.

2. When dealing with a crisis, the principle of active remediation should be fully reflected to minimize the losses of stakeholders and restore the trust of stakeholders in the unit.

3. Reference sample of crisis management and active remedial system

*** Co., Ltd.

Crisis management and active remedial system

Chapter 1 General

Article 1 This system is specially formulated in order to quickly and correctly handle various crises, minimize the loss of stakeholders, and restore the trust of stakeholders in the unit.

Article 2 The Integrity Management Committee is responsible for the implementation of this system, and other departments and personnel of the company should actively cooperate.

Article 3 Crisis management should follow the principles of legality, reasonableness, rapidity, and active remediation.

Chapter 2 Crisis Management

Article 4 While submitting complaints and suggestions to the general manager, the Integrity Management Committee should actively deal with various crises, and the departments related to the crisis should actively cooperate.

Article 5 The Integrity Supervision Committee may convene relevant departments or personnel of the company to coordinate and resolve relevant crisis issues.

When necessary, the Integrity Management Committee can issue a "Crisis Handling Notice", ordering relevant departments to take or not to take certain actions within the specified time limit to resolve the crisis. Departments that have received the "Notice on Crisis Management" should handle the matter in accordance with the content of the notice.

Article 6 In crisis management, the principle of active remediation should be followed, the loss of stakeholders should be minimized, and the trust of stakeholders in the company should be restored.

Article 7 The handling of crises shall comply with laws, regulations and the standards of the ICE8000 international credit standard system.

Chapter Three Responsibilities for Violations and Rewards and Punishments

Article 8 Staff who violate Article * of the system will be given warnings, notices of criticism and administrative sanctions. If the nature and circumstances are serious, it will be recorded in the personal credit file of the violator, or public complaints or public exposure will be made.

Article 9 Staff who violate Article * of the system will be given administrative sanctions of demotion. If the nature and circumstances are serious, they will be recorded in the personal credit file of the violator, or they will be publicly complained or publicly exposed.

Chapter Four Records

Article 10 The records used in this system include: the proprietary record "Crisis Management Notice", the document format is shown in the attachment.

Chapter Five Supplementary Provisions

Article 11 This system shall come into effect on the date of promulgation.

Article 12 This system is interpreted by the Credit Management Department.

Attachments

Crisis Management Notice

:

In order to resolve the crisis, your department is requested to submit the date, ****.

Please handle it. If you have any disagreement, please submit it before the date.

**Company Integrity Management Committee

year month day

The above content is excerpted from "Building an Integrity Unit - ICE8000 Integrity Management" (written by Fang Bangjian, free to use, but please indicate the source)