The concept of integrity culture-World Credit Organization

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ICE8000 credit knowledge column

1. "Introduction to ICE8000 Credit Knowledge"

2. "Building an Integrity Unit——ICE8000 Integrity Management"

3. "ICE8000 Credit Investigation, Analysis, Rating"

2.1 The concept of integrity culture

1. The concept of unit culture and integrity culture

Integrity Culture Concept Icon

Unit culture is the value, mission, belief, consensus and living standard generally recognized (followed) by all members of a unit.

The culture of integrity in a unit is the culture of integrity, which is the combination of the principle of integrity and the culture of the unit. Some units are engaged in deception, and all employees also share the same core values of deception, and the cooperation among employees is also perfect. We cannot say that this unit has no unit culture, but we can be sure that they do not have a culture of integrity.

On the evening of a certain month in 2005, in the "News Investigation" program broadcast by CCTV News Channel, a company used a well-designed scam of franchising and franchising to deceive more than 400 franchise stores across the country. Famous trademarks issued by a local government department and key units are used as signboards, and employees and directly-operated stores opened by employees are used as "childcare". The reason why this scam can deceive many people and the reason why employees can cooperate tacitly is that their unit culture has played a big role, but their culture is not a culture of integrity.

Second, the essential characteristics of integrity culture

The core and foundation of integrity culture is integrity, which has the following two essential characteristics:

(1) Have the values of integrity.

People in the unit agree with and follow the values of integrity, and take the principle of integrity as the basic code of conduct for dealing with problems. So as to achieve [altruism] or [do not harm him].

(2) It has the mission of conforming to social public interest, public morality or promoting social progress.

When Daft discussed the unit's social benefit evaluation system in "Principles of Management", he divided the unit's overall social responsibility into four levels (above), which the author calls four missions:

1. Units with the economic responsibility of making profits generally adhere to the business philosophy of "making money at all costs". Often, while making money, there is a crisis of bankruptcy. Such units can become stronger and bigger for a while. However, it is difficult to grow. Generally, when they reach the goal of becoming bigger, they start to close down. Managers who are determined to build a century-old enterprise should not pursue this mission. According to the requirements of building a culture of honesty, units should be profitable, but not for the purpose of existence, and should be used as a means to undertake greater social responsibilities and historical missions.

2. Units that take the legal responsibility of abiding by the law as their mission will generally make full use of loopholes or imperfections in the law to evade their responsibilities. Such units often perform well in societies with sound legal mechanisms. However, in some markets where the legal mechanism is not sound, some improper things are often done. For example: some units that pursue this mission, after coming to China, see that Chinese laws and heteronomy mechanisms are not sound, and begin to use loopholes or imperfections in the laws to evade their responsibilities. The most common situation is: they see that in my country Our country does not need to pay a huge amount of mental damage after harming consumers (also known as punitive damages in law, it is a punishment for malicious inflictors who hurt others. People avoid the same behavior), so they deliberately lower product quality and performance, and pursue double standards for products. Once product quality problems arise, they will start government research, use the method of covering up the cover to resolve the crisis, and then still do not correct their behavior. For example: Nestle milk powder iodine exceeded the incident, of course, Nestle also paid the price. Units that take the legal responsibility of abiding by the law as their mission, while making full use of loopholes or imperfections in the law to evade their legal responsibilities, are also gestating a certain crisis. Although these units have not violated the law, they will still get customers to vote with their feet the result of. Managers who are determined to build a century-old enterprise should not pursue this mission.

3. Units that take ethical responsibility as their mission, engage in legitimate businesses and avoid harming others and the society will surely gain the trust and respect of customers and the society, and can attract and bring together honest talents to form long-term core competition Strength, so as to achieve the goal of "strengthening, growing, and growing".

4. A unit whose mission is to improve the quality of life of society and human beings will never return after setbacks. Its efforts will surely win the trust and respect of customers and the society, and it can attract and bring together virtuous and upright people, and can also make Ordinary people do extraordinary things to form long-term core competitiveness, so as to achieve the goal of "becoming stronger, bigger, and longer".